Very Important Information!

When hiring our lovely Party boxes there are a few things to be aware of….

  1. A £20 deposit will be taken at the time of ordering a Party Box for up to 16 guests.  
  2. A £40 Deposit will be taken at the time of ordering a Party Box for more than 16 guests.
  3. Please return all items to us undamaged. We understand things happen at kids parties so we do aim to be very reasonable in this (we are lovely peeps) but please do take care.  
  4. Should there be multiple damages or breakages PART OR WHOLE  of the deposit will be retained to cover costs of replacement – this particularly applies to tableware etc.   We use excellent Planet Friendly Tableware and this is reflected in it’s cost – please try not to lose bits to the bin! 
  5. Please pay for your Party Box either before collection using the following methods – by BACS Transfer – Account Details are: Sort Code: 07-08-06 Account No: 05367422 – use your name as reference and my name – Mrs Fiona Bardwell as the payee. You can also pay by Paypal as instructed to You can pay in cash at time of collection if you wish and will be given a receipt – please do let us know beforehand how you would like to pay – and do let me know when you’ve paid if you’ve done it by BACS so I can check this for you.
  6. Please do try to be on time for collections and drop-offs as you may be one of a number on my tour and I will need to get to my next pick up/drop off!
  7. Please do what you can to recycle where you can – it really means so much to us – and our kids will definitely thank us for it (maybe, one day – you never know).
  8. If you break something – like the Bluetooth speaker – or anything – do let us know. We promise to be nice but it really does help us if we know so we can fix the problem.  We have a resident techy so it’s not the end of the world – but it helps us to know!
  9. Please do read our Privacy statement re: GDPR.
  10. HAVE LOADS OF FUN – this bit really is the most important bit!!

Cancelling your Box/Bags!

If you need to cancel your Party Box or Party Bags order for any reason – that is absolutely fine – these things happen and we will absolutely be nice and very understanding - I promise! But you should know -

We will refund the deposit in full if you give us more than 14 days notice (of time of collection/drop off).

We will refund 50% of the deposit if cancellation is less than 14 days but more than 4 days before the expected drop off/collection date.

We will retain the full deposit if the cancellation is 3 days or less from when the drop off/collection was due to be made. 

Please make sure you are aware of this when booking!  Because every party is unique, we order special items for your special party whether it be for party bags, party game prizes or decorations in line with your theme – we really do all that for you, so if you do cancel – we then have stock we may not need and have had to pay for.